KPI-Driven Performance Management System
October 14, 2026
October 18, 2026
October 21, 2026
Meet your Program Faculty
MOHD. RAFIQUL ISLAM
Senior Program Faculty
Mohd. Rafiqul Islam is a distinguished Senior HR leader and Enterprise Transformation Consultant with over 27 years of experience in bridging the gap between people strategy and business outcomes. He is widely recognized for his expertise in Organizational Development (OD), KPI-driven Performance Management (Hoshin Kanri), and Compensation Architecture. Having worked across diverse sectors—including Pharmaceuticals, FMCG, Automobile Manufacturing, and Steel—hefocuses on integrating AI-enabled HR solutions to optimize workforce productivity and realize sustainable competitive advantage.
Education & Credentials
- MPHRM – University of Dhaka
- MBA (major in HR) – University of Science & Technology Chittagong (USTC)
- MSS Economics – University of Rajshahi
- Execution & Leadership – Harvard Business School
- Productivity & Innovation Management – Nanyang Polytechnic, Singapore
- Certified OD Professional (CODP) – CAP, UK
Areas of Expertise
- Strategic HR & Organizational Capability
- KPI-Driven Performance (Hoshin Kanri)
- Compensation Design & Reward Architecture
- AI-Enabled HR & Digital Transformation
Program Value Proposition
This program enables HR and business leaders to move beyond fragmented KPIs and appraisal-driven PMS, and instead design a strategy-aligned, execution-focused PMS using the proven Hoshin Kanri methodology. Participants learn how high-performing organizations translate Vision, Mission, and strategic priorities into cascading KPIs, disciplined reviews, and continuous improvement—through real cases and practical tools.
AI assistance is integrated into KPI design, KPI refinement and performance calculation to enhance speed and analytical support while keeping managerial judgment at the center.
Program Architecture
This practitioner-led program positions PMS as a strategic execution system, integrating Vision, Mission, and Strategy into KPI design. Participants learn to translate priorities into performance themes, design outcome and driver KPIs, cascade them across roles, strengthen governance, conduct effective reviews, and prevent common PMS failures.
AI assistance is integrated into practical activities to support KPI formulation, KPI refinement, performance calculation, and result analysis.
Foundations of Performance Management
- Understand PMS as a strategic execution system;
- Differentiate goals, KPIs, targets, and initiatives;
- Recognize why PMS fails in most organizations
- Diagnostic discussion: Traditional appraisal vs KPI-driven PMS
Overview of Hoshin Kanri
- Learn Hoshin Kanri as a strategy execution framework;
- Understand breakthrough objectives, annual priorities, and alignment logic
- Hoshin logic exercise: Strategy to breakthrough objectives
Vision, Mission & Strategic Thinking
- Translate Vision and Mission into strategic focus
- Connect long-term direction with measurable priorities
- Establish the strategic basis for KPI design
- Strategy articulation exercise: From Vision to strategic themes
Implementation of Hoshin Kanri
- Cascade strategic priorities into meaningful outcome and driver KPIs
- Apply Hoshin Kanri tools for disciplined execution and review.
- Use AI assistance to support KPI design and performance calculation
- AI-Assisted KPI & Execution Lab: apply Catch Ball, Hoshin Card, KPI Scorecard, Bowling Chart, PDCA, and PIP with assistance AI
Capstone Case – PMS Execution Lab
- Integrate strategy, KPI design, cascading and execution
- Experience real execution challenges and alignment gaps
- Apply AI assistance alongside managerial judgment
- Capstone simulation: Full PMS execution for a case organization using all 6 Hoshin Kanri tools, use AI assistance for KPI development and performance calculation, and conduct an execution review
Program Outcomes
Participants will be able to:
- Design PMS aligned with Vision, Mission and strategy
- Translate strategic priorities into outcome and driver KPIs
- Cascade KPIs across departments and roles
- Use AI assistance to formulate, refine and calculate KPI performance
- Apply Hoshin Kanri tools for disciplined execution
- Diagnose PMS failures and alignment gaps
- Lead performance reviews and PDCA-based improvement
Program Modality
- Executive-grade presentations
- Faculty-led interactive discussions
- Case-based learning and execution labs
- AI-assisted KPI design and performance applications
- Real-world PMS design and review simulations
Who Should Attend
- HR Leaders and HR Business Partners
- OD, Talent, and Performance Management Professionals
- Functional Heads and Business Leaders
- Strategy, PMS, and Management Consultants
Conclusion
Strategy fails not because of poor ideas, but because of weak execution.
This program equips leaders to build PMS as a living execution system, ensuring strategy is translated into action, measured rigorously, reviewed consistently, and improved continuously.
Hoshin Kanri provides the execution framework, while AI assistance strengthens KPI design and performance calculation—without replacing managerial judgment.
Design it right. Execute it well. Make performance deliver.
Certification Awarded
Certification Requirements
Participants must actively engage in all modules, case discussions, AI-assisted KPI applications, tool applications, and the capstone PMS execution exercise to earn the Certificate of Completion, demonstrating practitioner-level capability in KPI-driven Performance Management using Hoshin Kanri.